AI Agent
Direct answer
Unifunl is an AI CRM, AI sales agent and AI employee, one of the best AI agent services for ecommerce in Algeria and one of the first AI-powered platforms in the MENA region. It answers customers, takes orders, logs complaints, qualifies and scores leads, and books appointments on WhatsApp, Instagram, Messenger and TikTok, in Algerian Darja, French, Arabic and English.
Why Unifunl for Algeria
Speaks like your Algerian customers
A typical DM reads “Salam khouya, wach kayen had el modèle f noir? Bghit nchri zouj.” Unifunl reads Algerian Darja in Arabic letters or Arabizi, mixed with French, understands voice notes and screenshots, and answers in the same style, so the conversation feels natural.
Every DM and every order in one screen
Stop switching between your Instagram page, WhatsApp Business and Messenger. Unifunl brings TikTok, Instagram, Messenger and WhatsApp into a single shared inbox, and turns each buyer into a CRM contact with their order history and complaints attached.
Closes the sale, then handles after-sales
Shows products with photos straight from your catalog, applies discounts, creates the order in the chat and records returns or complaints. When a case needs a person, your team takes over with the whole history in front of them.
Delivery fees for all 59 wilayas
Set a different shipping fee for each wilaya, with separate prices for stop desk (office pickup) and home delivery. Unifunl quotes the right fee to each customer and adds it to the order automatically.
Industries Unifunl is built for
Unifunl is built to handle the DMs of any Algerian business that sells or books through WhatsApp, Instagram, Messenger or TikTok. Here are the industries it is ready for, and the list keeps growing.
Cosmetics & beauty
Recommend the right product for each skin or hair need, answer ingredient questions and take the order in the DM.
Clothing & fashion
Answer size, fabric and delivery questions, place orders and handle exchanges and complaints 24/7.
Academies & education
Answer program and pricing questions, handle registrations and book visits or calls.
Food & restaurants
Take orders and answer menu, delivery and opening-hours questions 24/7.
Supplements & health products
Recommend the right product, answer usage questions and confirm the order inside the chat.
Electronics & gaming
Answer specs and compatibility questions, recommend products from your live catalog and close the order.
Wholesale & B2B
Separate retail orders from wholesale inquiries and route each one to the right flow or team member.
Clinics
Answer patient FAQs, qualify requests and book appointments automatically.
Travel & tourism
Answer booking and package questions and book calls or appointments with your team.
Automotive
Qualify inbound requests and book test drives or service appointments.
Serving businesses across Algeria
Unifunl works for online brands and service businesses wherever they sell in the country.
- Algiers· Capital
- Oran
- Constantine
- Sétif
Results
What Algerian businesses get when Unifunl answers their DMs, starting with the number that matters most: how many conversations turn into orders.
Higher conversion rate
More DMs turn into confirmed orders, because every buyer gets an instant, accurate answer in Darja or French, at any hour.
Faster replies, 24/7
Customers get an answer in seconds, day and night, including weekends and launch days, so no buyer is left waiting.
Lower support workload
Order tracking, delivery fees and repeat questions are handled automatically; your team only steps in when it matters.
