Turn Every DM into a
Closed Sale Autonomously

Where every customer interaction feels personal, drives consistent sales, and powers your brand's long-term growth across every channel 24/7.

Start your free trial

Request a demo

Meta Business Partner

TikTok Business Partner

Products

Entry point

Knowledge base

Integrations

Brand voice

Data

Hi! I'm looking for a long-wear matte lipstick under $25.

Unifunl AI Agent

Great choice! These two are bestsellers — transfer-proof, 12h wear, and in stock right now.

Velvet Matte · 04$19

Order #4821 confirmed

Hi! Can I book a free demo for my store?

Unifunl AI Agent

Of course! I checked our calendar — Thursday at 2pm is free. Shall I book it?

Demo booked · Thu 2:00 pm

Products

Entry point

Knowledge base

Integrations

Brand voice

Data

Hi! I'm looking for a long-wear matte lipstick under $25.

Unifunl AI Agent

Great choice! These two are bestsellers — transfer-proof, 12h wear, and in stock right now.

Velvet Matte · 04$19

Order #4821 confirmed

Hi! Can I book a free demo for my store?

Unifunl AI Agent

Of course! I checked our calendar — Thursday at 2pm is free. Shall I book it?

Demo booked · Thu 2:00 pm

Powering conversations for growing brands

The Agentic OS

Built for brands where every conversation counts.

Automate the routine and personalize everything else. One AI agent runs sales, support and follow-up across every channel — 24/7.

Sell & Support

Lina P.

Hi! I want to order the Velvet Matte lipstick in 04 — can you deliver to Tunis?

9:33

Unifunl AI Agent

Great choice! I've placed your order — total 78 TND, delivery within 24h.

Order #4821 · Confirmed

9:33

Order placed

Khaled A.

My earbuds arrived with no sound on the left side. I'd like to file a complaint.

9:33

Unifunl AI Agent

So sorry about that! I've opened a support ticket — our team will get back to you within 24h.

Ticket #382 · High priority

9:33

Ticket created

Converts shoppers. Resolves issues.

One AI agent takes orders and files support tickets autonomously — no human in the loop.

Omnichannel

One conversation. Everywhere.

WhatsApp, Instagram, Messenger, TikTok and more — unified in a single inbox.

Speak local

Your brand voice

FriendlyPremiumConcise

وقتاش توصلني الكومند متاعي؟

Unifunl AI Agent

On-brand

أهلا بيك! الكومند متاعك في الطريق — توصلك غدوة إن شاء الله.

تونسيمغربيFrançaisEnglishفصحى

Your customer's dialect. Your brand's tone.

From Tunisian and Moroccan Darija to French, English and MSA — one agent, 25+ languages, always on-brand.

Deep integrations

Plugged into your entire stack

Unifunl syncs products, orders, and customers with the ecommerce tools you already use — Shopify, WooCommerce, Wix and more.

How it works

Your brand in. Revenue out.

Feed the agent your brand once — it turns every conversation into a measurable outcome.

Input

Brand guidelineProduct catalogTone of voiceFAQsContact dataEscalation rules / fallbacks

Outcome

Order placedLead qualifiedService request resolvedAppointment bookedQuestions answeredData obtained

Hi! I'd like to order 2 Velvet Matte lipsticks in 04 — can you deliver to Tunis?

Done! Order #4821 confirmed — 78 TND, delivery within 24h.

Input

Brand guidelineProduct catalogTone of voiceFAQsContact dataEscalation rules / fallbacks

Hi! I'd like to order 2 Velvet Matte lipsticks in 04 — can you deliver to Tunis?

Done! Order #4821 confirmed — 78 TND, delivery within 24h.

Outcome

Order placedLead qualifiedService request resolvedAppointment bookedQuestions answeredData obtained

Explore

Results

The results speak for themselves.

2.5×

Lift in conversion rate

60%

Of inquiries resolved automatically

+30%

Lift in average order value

−40%

Reduction in support costs

24/7

Sales & support coverage

AI Agent + Helpdesk

AI Agent + Helpdesk, built as one.

Most brands bolt third-party AI onto a generic helpdesk. Unifunl unifies the AI agent and the inbox in a single platform, so automation and your team share context — resulting in faster, more accurate responses.

Explore the platform

One AI Agent. Pre-sale to post-sale.

Trained on your brand

Knows your catalog, policies and tone of voice from day one

Your rules. Your AI.

Apply your tone, policies and SOPs with built-in guardrails

Automates 60% of support

Resolves routine inquiries so your team focuses on high-impact work

Sells in 25+ languages

From Tunisian and Moroccan Darija to French, English and MSA

Proactive, not reactive

Recovers carts and recommends products at the right moment

Knows when to escalate

Seamless hand-offs to your team with full conversation context

Learn more

One inbox. Full store context.

One omnichannel inbox

WhatsApp, Instagram, Messenger, TikTok and web chat in one view

In-conversation actions

Create orders, file tickets and apply discounts inside the chat

Native ecommerce integrations

Shopify, WooCommerce and Wix — without leaving the conversation

Automated lead capture

Contact details detected in chat and synced to your CRM

Team collaboration

Route, assign and manage conversations across your team

Revenue attribution

See exactly how much revenue your conversations generate

Learn more

Testimonials

Hear it from them

At Unifunl.io, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support.

Check out our Customer Stories

Read story

40%

Conversion rate

“I’m no longer thinking about hiring new salespeople. We grew orders 30% and conversion is at 40% — with 70% less agents. Revenue is steady and we control everything.”

SiwarCS Director, Brazilian Glow

Read story

100%

More sales

“We doubled our sales going from 0 to 100+ orders a day — just through DMs, with no new hire. The AI replies in under 2 minutes for me.”

WeePops FounderFounder, WeePops

Read story

30–40%

Conversion rate

“Our customers are demanding and our products are technical — the AI now replies like a real product advisor in under a minute, converts 30–40% of DMs and lifted our average order by 30%.”

SF Nutrition TeamOperations, SF Nutrition

Read story

+25%

Order growth

“One AI front line for the chain and our crème à tartiner store — 20K monthly conversations, replies in under 2 minutes, 24/7, and orders grew 25% without a single new hire.”

MarwenCEO, Crêpes Factory

Read story

40%

Conversion rate

“The AI talks to every customer like a real cosmetic expert on every channel, 24/7. It fully runs our front line — 100% automated, with 40% conversion on inbound DMs.”

Rio Caviar TeamOperations, Rio Caviar

Read story

30%

Conversion rate

“WhatsApp was already our best converting funnel — the AI now answers every spec, build and benchmark question in seconds across WhatsApp, Instagram and Messenger. Inbound converts at 30%, fully automated, with zero new hires.”

TechSpace TeamSales, TechSpace

Why Unifunl

Built different. So you can sell different.

Designed for growth

Fastest time-to-value in the market with a roadmap shaped by you to scale revenue across the customer lifecycle.

Reliability at scale

Enterprise-grade security with 99.999% uptime, built for speed and stability under high chat volumes.

Leading with experience

Deep social commerce expertise preferred by top brands for early feature access and strategic innovation.

Support you can trust

Top-rated human support and expert guidance at every stage to help you scale confidently.

Got Questions?

Frequently Asked Questions

Everything you need to know about Unifunl and how it can help your business grow.

Unifunl connects to Instagram, Facebook Messenger, WhatsApp, TikTok, Shopify chat, and your website — all from a single dashboard. Your AI agents handle every channel so no conversation is missed.

$1M+

revenue driven through conversations

25+%

conversion rate guaranteed

average return on investment

Ready to grow your sales?

Start your free trial Request a demo

Turn Every DM into aClosed Sale Autonomously

Built for brands where every conversation counts.

Converts shoppers. Resolves issues.

One conversation. Everywhere.

Your customer's dialect. Your brand's tone.

Plugged into your entire stack

Your brand in. Revenue out.

The results speak for themselves.

AI Agent + Helpdesk, built as one.

One AI Agent. Pre-sale to post-sale.

One inbox. Full store context.

Hear it from them

40%

100%

30–40%

+25%

40%

30%

Built different. So you can sell different.

Designed for growth

Reliability at scale

Leading with experience

Support you can trust

Frequently Asked Questions

Which platforms does Unifunl work with?

How does the AI capture and qualify leads automatically?

What happens when the AI can't answer a question?

Can Unifunl proactively reach out to customers?

Can the AI understand different languages and local dialects?

How quickly can I get started?

Ready to grow your sales?

Turn Every DM into a
Closed Sale Autonomously