Turn Every DM into a
Closed Sale Autonomously

An AI sales agent that makes every customer interaction feel personal, drives consistent sales, and powers your brand's long-term growth across every channel 24/7. Built in Tunisia for businesses across MENA.

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Meta Tech Provider

TikTok Business Partner

Products

Entry point

Knowledge base

Integrations

Brand voice

Data

Hi! I'm looking for a long-wear matte lipstick under $25.

Unifunl AI Agent

Great choice! These two are bestsellers — transfer-proof, 12h wear, and in stock right now.

Velvet Matte · 04$19

Order #4821 confirmed

Hi! Can I book a free demo for my store?

Unifunl AI Agent

Of course! I checked our calendar — Thursday at 2pm is free. Shall I book it?

Demo booked · Thu 2:00 pm

Products

Entry point

Knowledge base

Integrations

Brand voice

Data

Hi! I'm looking for a long-wear matte lipstick under $25.

Unifunl AI Agent

Great choice! These two are bestsellers — transfer-proof, 12h wear, and in stock right now.

Velvet Matte · 04$19

Order #4821 confirmed

Hi! Can I book a free demo for my store?

Unifunl AI Agent

Of course! I checked our calendar — Thursday at 2pm is free. Shall I book it?

Demo booked · Thu 2:00 pm

Powering conversations for growing brands

The Agentic OS

Built for brands where every conversation counts.

Automate the routine and personalize everything else. One AI agent runs sales, support and follow-up across every channel — 24/7.

Sell & Support

Lina P.

Hi! I want to order the Velvet Matte lipstick in 04 — can you deliver to Tunis?

9:33

Unifunl AI Agent

Great choice! I've placed your order — total 78 TND, delivery within 24h.

Order #4821 · Confirmed

9:33

Order placed

Khaled A.

My earbuds arrived with no sound on the left side. I'd like to file a complaint.

9:33

Unifunl AI Agent

So sorry about that! I've opened a support ticket — our team will get back to you within 24h.

Ticket #382 · High priority

9:33

Ticket created

Converts shoppers. Resolves issues.

One AI agent takes orders and files support tickets autonomously — no human in the loop.

Omnichannel

One conversation. Everywhere.

WhatsApp, Instagram, Messenger, TikTok and more — unified in a single inbox.

Speak local

Your brand voice

FriendlyPremiumConcise

وقتاش توصلني الكومند متاعي؟

Unifunl AI Agent

On-brand

أهلا بيك! الكومند متاعك في الطريق — توصلك غدوة إن شاء الله.

تونسيجزائريمغربيFrançaisEnglishفصحى

Your customer's dialect. Your brand's tone.

From Tunisian, Algerian and Moroccan Darija to French, English and MSA — one agent, 25+ languages, always on-brand.

Deep integrations

Plugged into your entire stack

Unifunl syncs products, orders, and customers with the ecommerce tools you already use — Shopify, WooCommerce, Wix and more.

The products

One agent, built for every job in your store.

Two AI agents that sell and support, three automations that grow sales, and integrations that keep everything in sync with your store and your ads. Pick where to start.

AI Agent

Shopping Agent

Engages, recommends and closes the sale in your brand voice — on WhatsApp, Instagram and Messenger.

Something for dry skin, under 40 TND?

AI Agent

Two picks that fit:

Hydra Cream

32 TND

Night Serum

38 TND

Add to order

AI Agent

Support Agent

Answers “where is my order?”, handles returns and FAQs — and hands off to your team only when it matters.

Where’s my order #5841?

AI Agent

Shipped this morning — it arrives tomorrow before 6 pm.

Out for delivery#5841

Resolved · no human needed

Grow sales

Comment Automation

Replies to every comment, answers “price?” in private, hides spam and turns commenters into leads.

sarah.b prix ?

Replied publicly · sent a DM

Sent in DM

Hydra Cream · 32 TND

Free delivery in 24h

Order

Grow sales

Smart Follow-ups

Brings back abandoned carts and unanswered chats with the right message, at the right time.

Cart left
14:20
Follow-up sent
16:20
AI Agent
Still thinking about the Amber Set? Free delivery until tonight.
Order placed
16:34

Grow sales

Targeted Broadcasts

Pick a product — the agent picks who will buy it and sends a WhatsApp Flow they can order from in two taps.

1,240 past buyers · best send window

Hydra Cream · −20% this week

Hi Lina — the cream you bought in June is 20% off until Sunday.

18:40

Order in 2 taps

Integrations

Catalog, orders and order status in sync with your store — and Purchase & Lead events sent to your Meta dataset.

Products & orders in syncPurchase & Lead events → Meta dataset

How it works

Your brand in. Revenue out.

Feed the agent your brand once — it turns every conversation into a measurable outcome.

Input

Brand guidelineProduct catalogTone of voiceFAQsContact dataEscalation rules / fallbacks

Outcome

Order placedLead qualifiedService request resolvedAppointment bookedQuestions answeredData obtained

Hi! I'd like to order 2 Velvet Matte lipsticks in 04 — can you deliver to Tunis?

Done! Order #4821 confirmed — 78 TND, delivery within 24h.

Input

Brand guidelineProduct catalogTone of voiceFAQsContact dataEscalation rules / fallbacks

Hi! I'd like to order 2 Velvet Matte lipsticks in 04 — can you deliver to Tunis?

Done! Order #4821 confirmed — 78 TND, delivery within 24h.

Outcome

Order placedLead qualifiedService request resolvedAppointment bookedQuestions answeredData obtained

Explore

Results

The results speak for themselves.

2.5×

Lift in conversion rate

60%

Of inquiries resolved automatically

+30%

Lift in average order value

−40%

Reduction in support costs

24/7

Sales & support coverage

Testimonials

Hear it from them

At Unifunl.io, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support.

Check out our Customer Stories

Read story

24/7

Assistance

“We can’t imagine launching the camps without it. It would have been impossible without it.”

Barça Academy Tunisia TeamBarça Academy Tunisia Team

Read story

40%

Conversion rate

“I’m no longer thinking about hiring new salespeople. We grew orders 30% and conversion is at 40% — with 70% less agents. Revenue is steady and we control everything.”

SiwarCS Director, Brazilian Glow

Read story

100%

More sales

“We doubled our sales going from 0 to 100+ orders a day — just through DMs, with no new hire. The AI replies in under 2 minutes for me.”

WeePops FounderFounder, WeePops

Read story

30–40%

Conversion rate

“Our customers are demanding and our products are technical — the AI now replies like a real product advisor in under a minute, converts 30–40% of DMs and lifted our average order by 30%.”

SF Nutrition TeamOperations, SF Nutrition

Read story

+25%

Order growth

“One AI front line for the chain and our crème à tartiner store — 20K monthly conversations, replies in under 2 minutes, 24/7, and orders grew 25% without a single new hire.”

MarwenCEO, Crêpes Factory

Read story

40%

Conversion rate

“The AI talks to every customer like a real cosmetic expert on every channel, 24/7. It fully runs our front line — 100% automated, with 40% conversion on inbound DMs.”

Rio Caviar TeamOperations, Rio Caviar

Read story

30%

Conversion rate

“WhatsApp was already our best converting funnel — the AI now answers every spec, build and benchmark question in seconds across WhatsApp, Instagram and Messenger. Inbound converts at 30%, fully automated, with zero new hires.”

TechSpace TeamSales, TechSpace

Why Unifunl

Built different. So you can sell different.

Designed for growth

Fastest time-to-value in the market with a roadmap shaped by you to scale revenue across the customer lifecycle.

Reliability at scale

Enterprise-grade security with 99.999% uptime, built for speed and stability under high chat volumes.

Leading with experience

Deep social commerce expertise preferred by top brands for early feature access and strategic innovation.

Support you can trust

Top-rated human support and expert guidance at every stage to help you scale confidently.

Got Questions?

Frequently Asked Questions

Everything you need to know about Unifunl and how it can help your business grow.

Unifunl connects to Instagram, Facebook Messenger, WhatsApp, TikTok, Shopify chat, and your website — all from a single dashboard. One omnichannel AI runs every channel, so your Instagram DM automation and your WhatsApp replies share the same brain and no conversation is missed.

Which platforms does Unifunl work with?

How does the AI capture and qualify leads automatically?

When a customer shares contact details during a conversation, Unifunl detects them in real time, creates a lead card with name, phone, email, and source, and pushes it to your CRM — zero manual entry required.

What happens when the AI can't answer a question?

Unifunl's Smart Handoff instantly transfers the conversation to a human agent with the full chat history and customer context, so your team picks up right where the AI left off — no repetition for the customer.

Can the AI follow up within an ongoing conversation?

Yes. Within a conversation a customer has already started, the AI can answer follow-up questions, surface the right product, and pick the thread back up where it left off — so an unanswered question or an unfinished checkout still gets resolved. Unifunl is built for inbound customer conversations, not unsolicited outbound messaging.

Can the AI understand different languages and local dialects?

Yes. Unifunl can speak and understand 25+ languages, including local dialects such as Tunisian, Algerian, and Moroccan Darija. It also understands voice messages and images, so customers can send a voice note or product photo and still get accurate, contextual replies.

How quickly can I get started?

Most businesses go live in under 24 hours. Connect your social accounts, upload your product catalog or FAQ, and Unifunl's AI is ready to engage customers — no coding needed.

$10M+

revenue driven through conversations

25+%

typical conversion rate uplift

average return on investment

Ready to grow your sales?

Start your free trial Request a demo

Turn Every DM into aClosed Sale Autonomously

Built for brands where every conversation counts.

Converts shoppers. Resolves issues.

One conversation. Everywhere.

Your customer's dialect. Your brand's tone.

Plugged into your entire stack

One agent, built for every job in your store.

Shopping Agent

Support Agent

Comment Automation

Smart Follow-ups

Targeted Broadcasts

Integrations

Your brand in. Revenue out.

The results speak for themselves.

Hear it from them

24/7

40%

100%

30–40%

+25%

40%

30%

Built different. So you can sell different.

Designed for growth

Reliability at scale

Leading with experience

Support you can trust

Frequently Asked Questions

Which platforms does Unifunl work with?

How does the AI capture and qualify leads automatically?

What happens when the AI can't answer a question?

Can the AI follow up within an ongoing conversation?

Can the AI understand different languages and local dialects?

How quickly can I get started?

Ready to grow your sales?

Turn Every DM into a
Closed Sale Autonomously